1. Marketing and SEO Terms

• 1.1 Marketing and SEO services are available as add-ons to webhosting and other products in the order form.
• 1.2 Search Engine Optimisation Services are prepaid for at least a month. Google Map Placement and Directories Listing are a one off charge.

1.3 No Guarantees

• While Dum & Co and its agents will make every good faith effort to offer the services described in each package for the purposes described therein, we can make no guarantees, express or implied about; (i) Any chance of your website appearing higher up in non-paid search results, whether for certain keywords or combinations thereof, or otherwise (iii) Any chance of your website appearing higher up in paid targeted search results (sponsored links) both in the top and side sponsored sections of the Google website, whether for certain keywords or combinations thereof, or otherwise (iii) The likelihood that certain advice provided in reports (Search Optimiser reports, Search Commander reports or Google Ad Pro reports) will improve or optimise your website position (iv) Any increases in search engine traffic or flow (v) The likelihood that any search engine traffic flowing from search engines as a result of our advice will purchase your products and/or services (vi) The chance of your website appearing in any search engine index by a specific time, or at all
• All statements promoting or describing any marketing service are statements of a mere possibility only.

1.4 Refunds

• Generally, once you have prepaid for a marketing product or service, the fee is non-refundable. The value contained within the product or service is a form of intellectual property provided by Dum & Co or its agents for a specific purpose. This intellectual property forms an opinion, and is not necessarily a description of a true state of affairs.
• If Dum & Co or its agents do not make a good faith effort to provide what is contained in the product or service as described by our website, and you have prepaid for a 6 month service with more than a month remaining, then you have the right to request a refund for the remainder of services. All refunds shall be rounded down to the nearest month. It would be your onus to prove our lack of good faith or due diligence.

1.5 Payments

• Search Optimisation content and Search Engines reports can be paid with whatever payment method Dum & Co usually offers. However, Google Ad Pro and the Marketing Performance Bundle can be paid only with Paypal.

1.6 Google Ad Pro

• The fee for the Google AdPro as described by the website does not represent the entire cost of the service. Additional fees shall be payable to Google for advertising campaigns, and are calculated on a per click basis. Billing for your Google account is set up directly with Google. This allows you to easily change your advertising budget and limits to suit your needs.

1.7 Cancellations

• If you do not require the products or services provided after the 6 month contract has lapsed, then you must follow our standard cancellation procedures as described by Dum & Co procedures. Make sure that you provide at least 7 days notice prior to your service renewal date, else you will be charged the full renewal amount with no option of refund.

1.8 Limitation of Liability

• Dum & Co and its agents will not be liable for the damages as described for using our marketing products or services.