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Outlook email set up

Written by Urszula.

If you are using Microsoft Outlook, and most businesses do, here are tutorial how to configure your Outlook email client in order to make it work with your newly created cpanel email.

step-by-step guide

Microsoft OUTLOOK 2007

  1. Open Outlook, and click on the Tools menu. Please, select E-mail Accounts View Image
  2. Select the option Add a new e-mail account. Click 'Next' View Image
  3. Select the type of account you would like to create (IMAP or POP3)View Image
  4. Fill in the Internet E-mail Settings fields as follows: View Image
    • Your Name - Enter your name as you would like it to appear in the From:
    • field of all outgoing mailE-mail Address - Enter the email address which the others will use to send email messages to you.Incoming mail server (POP3/IMAP server):
    • yourdomain.comOutgoing mail server (SMTP server):
    • yourdomain.comUser Name: please use the full e-mail account name. Example: This email address is being protected from spambots. You need JavaScript enabled to view it. instead of you.
  5. Click on the More Settings... button View Image
    • Choose the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication checkbox. Check the option Use same settings as my incoming server.
  6. Choose the Advanced tab View Image
    • Here you can choose if you wish to Leave a copy of the messages on the server or not. Please do not use secure authentication as we do not support this method.

Microsoft  OUTLOOK 2010

  1. Open Microsoft Outlook 2010  and select File  View Image
  2. Select Info from the drop down menu and click Account Settings View Image
  3. Select the Add and remove accounts option from the drop downView Image
  4. Under  the Email tab, click New View Image
    • Here you can choose if you wish to Leave a copy of the messages on the server or not. Please do not use secure authentication as we do not support this method.
  5. Select the Email Account option and complete the following information:
    Your Name: The name you want to be displayed when people receive your email
    Email Address: The email address you are sending email from
    Password: The password used for this email account
    Re-type Password: As above
    Select Manually configure server settings or additional server types then click Next View Image
  6. Select the Internet Email option and click Next
  7. Complete the Settings information: View Image
    • Your Name: The name you wish displayed when people receive your emails
    • Email Address: The email address you are sending email from
    • Account Type: Select POP3 or IMAP from the drop down
    • Incoming mail server: pop.example.com or imap.yourbusiness.com.au where yourbusiness.com.au is your domain name. 
    • Outgoing mail server: smtp.yourbusiness.com.au where yourbusiness.comau is your domain name or you can enter your Internet Service Provider’s (ISP) outgoing mail server - We recommend to use ISP settings rather than domain one. 
    • User Name: Your full email address. eg. This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Password: The password used for this email account
  8. Click More Settings
  9. Select the Outgoing Server tab
  10. Select My outgoing mail sever (SMTP) requires authentication and Use same settings as incoming mail server View Image
  11. Select the Advanced tab
  12. Users can choose whether to use SSL or not, both are supported on our servers
  13. Click OK Click Next and then Finish

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