When clients come to us they usually have MANY questions when it comes to creating their first website.

Below you can find a compilation of some usual questions.

Is appointment necessary?
Although we prefer a face-to-face meeting we are happy to schedule an appointment via zoom meeting or over the phone.
Can I edit and manage my own website
Yes, you can! We build websites using popular CMS such as Joomla. You will have an access to content changes, menus, any components such as property management or events management or Newsletter system etc.
Who will host my website?
Dum & Co offers hosting solutions for your application and they are usually part of packages with custom development. However if you only need simple HTML site or Grav or CMS that does not require our custom coding ( such as Newsletter systems, or structured data for SEO) you can select any hosting company you need.
Do you provide training?
We have video training for how to use common features such as article writing or managing your own photo galleries and own contact forms.
We also provide remote and on-site training one-to-one via zoom. Please contact us to organise a training session for you.
Who manages and looks after my website after launch?
We have predesigned packages for software and design as one solution and these include management. If you prefer totally custom design website that you are going to host with other hosting company, we offer management for your website.
How much do you charge for a website?
All our prices and packages are visible on our website. If you need totally custom design website without our marketing and SEO software our prices range from $5000 to $8999 depending on the number of pages and features.
Why are you so expensive?
The process we use to build your website takes a certain amount of time and a lot of planning and research. Websites cost differently depending on their size.

A website that has only 10 pages will naturally cost more than a website that has 100 because it will require less coding and content.

Good performance and speed are other characteristics of price as it takes time to test the website on various browsers, and optimise images, java scripts, and CSS to make sure the site loads fast and displays on various devices and screen resolutions. Many times it takes a lot of time to make sure it is a great site. For every site, we create we make sure the security of the site is of vital importance. This is another aspect that makes sites more expensive. We install Firewall, a captcha and other tools to monitor your website for security risks. If your website gets hacked, you could lose all your customers, as well as their trust.

Plugins, components and extensions are other elements that add to the cost of websites. Some are free, but we only install reliable commercial versions on your site and pay developers licences for them. Sometimes it takes a lot of time to make sure all plugins and components are working together without problems. Thus it also affects websites costs

Why your packages are so cheap?

Yep. We’ve also been asked that question too.

We’re typically cheaper than larger agencies because:

  1. We work remotely which means you don’t pay for office rental expenses, insurance etc
  2. We’re a small team who takes on a limited amount of clients only. You won’t be talking to account managers, you’ll talk directly to the owner, Urszula or Marketing Expert Peter or our developer Josh. This saves on staff costs.
How long does it take to build a website?
Depending on the features and size of the website, it takes approximately 4-12 weeks to build a website from start to finish, provided we have all the information from you.

Generally speaking, the website will only take a long time if we are still waiting for text and images from you.

What will you need from me?

We will be able to discuss this topic during our discovery call before we start working together.  It also depends if we are the best fit to work together. Usually what we ask are:

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs etc
  • Staff Profiles
  • Any Videos you would like to add to the website
  • Domain access
  • Hosting of your choice or if you selected our package we will provide
  • Any photos you want us to include on the website ( galleries )
  • Any graphic to support website design
  • Links to 3 of your competition
  • Links to 3 websites you like visually so we know your taste


Why is web design pricing so confusing?

You reach out to 3 different web designers and agencies, and this is what you get in return:

  1. Designer 1: $1200
  2. Designer 2: $3800
  3. Agency 1: $5,200
    The price depends on:

There are a few reasons actually:

  • Technologies, design styles and required features shift so quickly that a one size fits all approach is a huge red flag!!!!!!!!!!!!  If you can get a quote without giving much (or any) information on the needs, walk away.
  • Most clients don't know what they want. Just about every single client I've worked with has been surprised when I've suggested one of a few basic features - they simply didn't know they existed. Web Designers/Developers should be experts in being able to pinpoint a client's needs.
  • Fix prices seldom work. If you want a $10000 website and your budget is only $1000 it is an impossible task. There's no way it will be working, so one of us will be very unhappy.

Hence our packages. Creating packages listing pricing and details for each, along with optional add-ons, allowing people to clearly see what they'd get, how much they'd pay, and who or what each option was best for. We listed all the common elements that are necessary for any business.